Shipping policy

We process orders within 1-3 business days, excluding weekends and holidays. You’ll receive a confirmation email after placing your order and a shipping notification with tracking details once your order has shipped.

### Shipping rates and delivery times
Shipping costs and estimated delivery times are shown at checkout. Delivery estimates are not guaranteed and may be affected by carrier delays, weather, customs processing, or other circumstances beyond our control.

### Address details
Please make sure your shipping address is correct before completing your order. We can’t guarantee that we can change an address after an order has been placed. We are not responsible for orders delayed, lost, or delivered to an incorrect address because of incorrect information provided at checkout.

### Delayed, missing, or damaged orders
If your order hasn’t arrived within the estimated delivery window, or arrives damaged, contact us at WildwoodandWool@gmail.com with your order number. We’ll help you look into the issue with the carrier.

### International orders
International orders may be subject to customs duties, taxes, or other fees. These charges are the customer’s responsibility and are not included in our product or shipping prices.